Privacy Policy

Last Updated: January 2026

InsightLab Australia ("we," "us," "our," or "Company") operates insightlab.org.au (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Please read this Privacy Policy carefully. By accessing and using insightlab.org.au, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Website includes:

• Personal Data: Name, email address, phone number, and other identifiable information you voluntarily provide when contacting us or subscribing to newsletters.
• IP Address: Your Internet Protocol (IP) address, which may be used to approximate your location and for security purposes.
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, pixels, and similar tracking technologies to enhance your browsing experience.
• Usage Data: Information about how you interact with the Website, including pages visited, links clicked, time spent on pages, referral sources, and device information.
• Device Information: Browser type, operating system, device type, and other technical information about the device used to access the Website.

2. How We Use Information

We use the information we collect for the following purposes:

• Website Analytics: To monitor and analyse website traffic, user behaviour, and performance metrics to understand how visitors interact with our content.
• Affiliate Tracking: To track clicks, registrations, and conversions through our affiliate links with casino partners, enabling us to earn commissions and maintain accurate reporting.
• Site Improvement: To identify technical issues, optimise user experience, personalise content, and develop new features and services.
• Communications: To respond to inquiries, send newsletters, and communicate updates or changes to our services (with your consent).
• Compliance: To comply with legal obligations, enforce our Terms of Service, and protect against fraudulent or illegal activity.

3. Cookie Policy

The Website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and track usage patterns.

Types of Cookies We Use:

• Essential Cookies: Required for basic website functionality and security.
• Analytics Cookies: Used to collect data about how you use the Website, powered by services such as Google Analytics.
• Affiliate Tracking Cookies: Used to track referrals and conversions from casino partner links.
• Marketing Cookies: Used for retargeting and marketing purposes (only with consent).

Opt-Out Options: You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect Website functionality. You may also opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.

4. Third-Party Links

The Website contains links to third-party websites, including casino operators and affiliate partners. We are not responsible for the privacy practices, content, or policies of these external websites. We strongly encourage you to review the privacy policies of any third-party sites before providing your personal information or engaging with their services.

When you click on casino affiliate links, you are directed to third-party platforms. Your interactions with these partners are governed by their respective terms and privacy policies, not ours. We do not control how these casinos or partners collect, use, or protect your data.

5. Your Rights

As a user in Australia, you have rights regarding your personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). These rights include:

• The right to access your personal information held by us.
• The right to request correction of inaccurate, incomplete, or out-of-date personal information.
• The right to request deletion of your personal information (subject to legal obligations).
• The right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached.

EU and UK Users: If you are located in the European Union or United Kingdom, your rights under the General Data Protection Regulation (GDPR) apply, including the right to data portability and the right to object to processing.

US Users: If you are located in California, you may have rights under the California Consumer Privacy Act (CCPA). Users in other US states with privacy laws may have additional rights.

To exercise any of these rights, please contact us using the details provided in the Contact Us section below.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Personal data provided through contact forms or subscriptions will be retained for as long as your account or relationship with us remains active, or as required by law.
• Analytics and usage data are typically retained for up to 26 months, after which they are automatically deleted or anonymised.
• Affiliate tracking cookies are retained in accordance with affiliate network policies and for accounting purposes (typically 90-365 days).
• Log files and server data are retained for security and compliance purposes (typically 30-90 days).

You may request deletion of your personal data at any time by contacting us, subject to legal and contractual obligations.

7. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

InsightLab Australia
Email: [email protected]
Website: insightlab.org.au

We will respond to all privacy inquiries within 30 days of receipt. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Disclaimer: This website is an affiliate marketing platform for Neosurf casino services in Australia. We do not operate casinos directly and are not responsible for the gaming services, odds, payouts, or terms offered by our casino partners. Gambling involves risk. If you have a gambling problem, please seek help from organisations such as Gamblers Help (1800 858 858) or visit www.gamblershelp.com.au.